Table of Contents

Retal ice cream llc

Privacy policy

Our website address is: https://retalicecream.us

Privacy Policy

At Retal Ice Cream, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, book our services, or engage with us online. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of personal information when you use our website or book our services:

Booking Information: Name, email address, phone number, event date, location, and special requests (e.g., dietary preferences).
Website Usage Data: Information collected through cookies, such as your IP address, browser type, and pages visited.
Social Media Interactions: Publicly available information from your interactions with our social media profiles (e.g., comments, likes).

2. Why We Collect Your Information

We collect your personal information for the following purposes:

To process and confirm your event bookings.
To communicate with you about your booking or inquiries.
To improve our website and services based on user behavior.
To send occasional marketing emails (with your consent).

3. How We Use Your Information

Your data is used solely to provide and enhance our services:

Booking Management: We use your name, contact details, and event information to schedule and deliver our ice cream truck services.
Customer Support: Your contact information helps us respond to your questions or concerns.
Website Improvement: Anonymous usage data helps us optimize our website’s performance and user experience.
Marketing: With your permission, we may send you updates about special offers or events.

We do not sell or rent your personal information. However, we may share your data with trusted third parties under the following circumstances:

Service Providers: We may use third-party tools (e.g., email marketing platforms) to manage communications, but only with your consent.
Legal Obligations: We may disclose your information if required by law or to protect our rights.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of your data (unless we are required to retain it by law).
Opt out of marketing communications at any time.

To exercise these rights, please contact us at

[email protected]

6. How We Protect Your Data

We take your privacy seriously and implement the following security measures:

Encryption of sensitive data during transmission (e.g., SSL/TLS).
Secure storage of personal information on protected servers.
Regular security audits to identify and address vulnerabilities.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. These small files help us understand how you use our site and improve its functionality. You can manage your cookie preferences through your browser settings.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at [email protected] or
call +13393383794

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email if significant updates are made.

Last updated: 04/26/2025